Course Objectives
- To impart behavioural skills in form of etiquette & communication to ensure result driven sales, operations & negotiation tasks.
- To acquaint learner with details of maintaining information security, knowing the customer and ensure preventing of frauds.
- To introduce fundamental concepts of banking industry and understand types of banking activities and some common products like mutual funds, gold retail, two wheeler loans etc.
- To introduce key IT fundamentals viz. computer system, networking, software development cycle & database.
- To demystify the process involved in banking activities like cheque clearing, assessment of real estate, foreign exchange remittance, working capital etc.
- To facilitate in learning the procedure & appraisal for banking products like derivatives, farm equipment loans, home loans, credit cards etc.
- To demystify the concept of quality for banking process and acquaint learner with advanced tools like Six Sigma & Five S.
- To impart training about the legal framework surrounding the banking activities.
